Frequently Asked Questions
Do you offer worldwide shipping?
Yes, we provide free worldwide shpping on all of our orders.
Do you provide free shipping?
Free shipping is included on all of our orders. There are no surprising fees at checkout!
How long does it take for an item to arrive?
Most of our orders are delivered in 7-15 days. Read more about our shipping policy.
What do I do if my item arrives damaged?
We pay close attention to every item that is shipped to avoid any damage to the products.
If the product that has arrived has any defects then we provide a 30-day money back guarantee. You can read more about our refund policy here.
Can I ask for a refund if I am not happy with the product?
Yes, we provide a 30-day money back guarantee on all of our products. You can read more about our refund policy here.
Do you provide order tracking?
Yes we do.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
You can also use this link to track your order:
How long do solar lights stay on at night?
Our solar lights will stay on for up to 10 hours.
Do solar lights need direct sunlight to charge?
No, solar lights don't need direct sunlight to charge. However it is best to place solar lights under a direct sunlight for better charging during the day.
Indirect sunlight charges the solar lights efficiently as well.
How long does it take for solar lights to charge?
Anywhere between 6-8 hours during the daylight. This will allow the solar lights to stay on for up to 10 hours.
Can I charge solar lights indoors?
It is possible to charge solar lights indoors as well. This can be done by placing the solar panel next to any artificial lightning to capture light. (lightbulbs for an example)
How does water affect the solar lights?
All of our solar lights have a waterproof design with an IP65 rating. This protects the lights from any water damage.
Do solar lights work in the winter?
Solar lights work in winter as long as the Solar panel receives enough daylight to power up the batteries to a point that the light can function.
How to install solar garden lights?
Solar garden lights do not require any wiring which makes them super easy to install. Just stick the solar panel to the ground and place it under a direct sunlight and that's it!